# North America *Innovation Partner of the Year.*

*Workato North America Innovation Partner of the Year 2026. We've built more production Workato Genies than any partner on the West Coast.*

Canonical: https://onesolve.io/workato

Workato practice

We're not a generalist firm that added Workato last year. We've built more production Workato Genies
than any partner on the West Coast — for pipeline intelligence, CRM automation, internal knowledge,
and support operations.

[Talk to our Workato team →](contact-us.html) [See what we've built](#built)

Innovation Partner of the Year North America · 2026

Commercial Execution Excellence 2026

Platinum Partner Highest tier

Directory 5.0 Rating Perfect score

Why OneSolve

## Why do customers work with us?

01

### We've built production Genies, not demos

Scout, Sales Genie, Ask Genie, and Triagee are in production today at major companies. These aren't
POC slides — they're systems running against real data, real edge cases, every day.

02

### Operators who built these systems from the inside

Prafulla led technology at LinkedIn, Atlassian, and Mapbox. JP managed the full GTM stack at Mapbox
for 6+ years. We don't consult on operations — we've run them. That's the difference between advice
and architecture.

03

### MCP, agentic AI, and what comes next

We build the MCP servers and the playbook layer that turns Workato into AI work in production. Where
vendor MCPs don't exist, we build them. Where they do, we extend them.

[Read about our Enterprise MCP practice →](solutions/enterprise-mcp.html)

Solutions on Workato

## What production Genies has OneSolve built on Workato?

Each one is a proven accelerator — customized to your stack, your Salesforce objects, your Slack
channels, your business rules.

Pipeline · Sales

Scout

Pipeline command for sales managers. Detects risk and hygiene gaps in live
deals — surfaced in Slack before anyone has to ask.

7–9 hrs

Saved / manager / week

See Scout in depth →

Co-pilot · Reps

Sales Genie

AI co-pilot for reps. Pre-meeting briefs, post-call CRM updates in 60 seconds,
drafted follow-ups — all grounded in the actual conversation.

4 hrs

Returned / rep / week

See Sales Genie in depth →

Support · CS

Triagee

Embeds Salesforce support into Slack. Emoji-triggered case creation, AI
duplicate detection, weekly health digests per customer channel.

15 hrs

Saved / team / week

Talk to us about Triagee →

Customer proof on Workato

## What results have customers seen on Workato?

Sales Genie · GTM

4 hours back per rep. Post-meeting admin dropped to 60 seconds.

AEs were spending 2–3 hours on post-meeting admin. Sales Genie collapses it to
a Slack confirmation — CRM updated, follow-up drafted, summary posted.

4 hrs

Back per rep / week

95%+

MEDDIC accuracy

Workato Salesforce Gong

Read story →

Automation · Finance

74% of PO processing automated. Same-day orders, finally standard.

The finance team was manually processing every purchase order. We automated the
entire workflow on Workato; manual errors dropped to near-zero.

74%

Manual effort eliminated

90%

Fewer errors

Workato NetSuite

Read story →

## The Workato partner that *ships production.*

Whether you're exploring your first Genie or scaling an existing Workato deployment, we bring the operator
experience and production track record that generalist firms can't match.

[Talk to our Workato team →](contact-us.html) [Back to all solutions](solutions.html)