# Production results. *Across every layer.* *Real OneSolve engagements across foundation, automation, connected AI, and AI agents. Production results from 20,000 hours saved to zero duplicate records.* Canonical: https://onesolve.io/customer-stories Customer Stories Filter Showing 6 stories Layer 01 · Foundation ## [Zero duplicate records. The integration finally works the way it should.](customer-stories/workday-stripe.html) A fragile, undocumented Workday–Stripe integration was creating duplicate customer records and unreliable billing runs. We re-architected from scratch: unidirectional, modular, fully documented. $58.4k Annual ops savings 0 Duplicate records Workato Workday Stripe Read story → Layer 03 · Connected AI ## [4 hours back per rep per week. Post-meeting admin dropped to 60 seconds.](customer-stories/salesgenie.html) AEs were spending 2–3 hours a week on post-meeting admin across a fragmented tool stack. We built an AI copilot — a second brain trained on their sales motion — that drafts everything and never touches Salesforce without the rep confirming first. 4 hrs Back per rep/week 95%+ MEDDIC accuracy Workato Salesforce Slack Gong Read story → Layer 04 · AI Agents ## [20,000 hours recaptured. An AI agent that answers every question, instantly.](customer-stories/ask-genie.html) 1,200+ internal support questions a month, with SMEs fielding the same ones repeatedly. We built a grounded, source-cited knowledge agent on Workato that deflects over half of all queries. 20k Hours recaptured, yr 1 50%+ Query deflection Workato Slack Zendesk Read story → Layer 02 · Automation ## [74% of PO processing automated. Same-day orders, finally standard.](customer-stories/po-audit.html) Hours of daily manual PDF-to-Salesforce validation, with business rules living in people's heads and no audit trail. We codified the logic, built a three-path routing engine, and shipped it to production. 74% Manual effort cut 90% Fewer errors Workato Claude Salesforce CPQ Read story → Layer 02 · Automation ## [400+ hours of capacity recaptured. Issues surface in minutes.](customer-stories/otc-stabilization.html) Critical Order-to-Cash and Procure-to-Pay workflows were brittle and undocumented. We refactored the architecture and built universal error monitoring that makes every failure visible in minutes. 400+ Hours recaptured/yr 70% Fewer sync failures Workato Salesforce NetSuite Read story → Layer 03 · Connected AI ## [674 hours saved. Leadership stopped cleaning data and started using it.](customer-stories/customer-360.html) Product Ops was spending 13 hours a week reconciling Salesforce, Zendesk, and two product-usage sources by hand. We built a Customer 360 pipeline on explicit, auditable account matching. Time-to-insight dropped from days to 12 hours. 674+ Hours saved/year 14x Faster insights Workato Salesforce Pendo Read story → ## See yourself in one of *these stories?* Most of our engagements start with a single working session to scope the highest-impact move. No deck. No proposal. Just a direct conversation about what's broken and what's possible. [Book a working session →](contact-us.html) [Email us directly](mailto:hello@onesolve.io)