# Field notes *from production.*

*Field notes from production: how enterprises cross the gap from AI ambition to working systems — orchestration, integration, and governance.*

Canonical: https://onesolve.io/blog

Blog

No hot takes on the latest demo. Just what we've learned shipping AI agents, Workato automation, and
Salesforce integrations that hold up against real data and real edge cases.

Insights

## Thinking from the field.

Operator-led perspective on enterprise AI, orchestration, and the unglamorous work
that makes agents trustworthy in production.

AI Strategy

### [AI Activity Isn't AI Value. Here's the Difference.](blog/ai-utilization-grid.html)

Most organizations are busy with AI. Far fewer can say where it pays.
Two questions, and a grid, that show where AI actually creates value.

Prafulla Patil · Jul 14, 2026 · 8 min read

Agentic AI & MCP

### [The MCP is the back end. The wrapper is the difference between shipped and used.](blog/mcp-wrapper.html)

Take your API, turn every endpoint into a tool, and the launch falls over.
Purpose-built skills, a knowledge layer, and playbooks are the difference between an agent that demos
well and one your team actually uses.

Prafulla Patil · Jun 9, 2026 · 6 min read

Newsroom

## Press releases.

The latest announcements, awards, and milestones from OneSolve.

🏆 Workato Platinum Partner

Press release · Apr 13, 2026

### [OneSolve reaches Workato Platinum Partner status](press/workato-platinum-partner.html)

OneSolve has reached the highest tier in Workato's partner program after
deploying agentic AI across multiple enterprise customers and winning two partner awards in March.

Read the full release →

🏆 Partner of the Year

Press release · Mar 9, 2026

### [OneSolve Named Workato's 2026 Innovation Partner of the Year](press/workato-innovation-award-2026.html)

Less than two years since launch, OneSolve secures two top honors at
Workato's Denver SKO — validating its operator-led approach to enterprise agentic AI.

Read the full release →

In the press

## Coverage & commentary.

Where OneSolve and our work show up in the wider conversation.

CIO News

### [The Myth of the "AI Expert": the fastest path to value starts with the team you have](https://www.cionews.com/post/enterprise-ai-problem-first-mindset-prafulla-patil-onesolve)

"There are no AI strategists with 10 years of experience today. You can start with the team you have."

Interview · Prafulla Patil · Oct 2025 Read on CIO News →

Workato · via Business Wire

### [Workato celebrates its 2026 Global Partner Award winners](https://www.businesswire.com/news/home/20260430870688/en/CORRECTING-and-REPLACING-Workato-Celebrates-2026-Global-Partner-Award-Winners)

OneSolve named North America Innovation Partner of the Year, among 300+ global partners recognized.

Press release · May 2026 Read the announcement →